Testimonials

Read some of our client testimonials below and what our clients have to say about their experiences!

I just wanted to say thank you, so so much for everything you did for the OMNI event, Joanne. In the lead up to the event your attention to detail was second to none and during the event you were always there when we needed you and all over every element of the event. We truly could not fault the work you did and loved working with you, as well as our lovely guides and amazing drivers! You are an absolute Superstar! Roisin/Marie – sorry we didn’t see you in Dublin but thank you too for all your work in the lead up to the event.
Sarah Whitehead- Fuse Events
We used Wallace Travel Group for our event and they were extremely helpful in recommending suitable activities and restaurants to fit our brief. They were incredibly knowledgeable and organised in presenting the information, so it was easy to understand and select from. The whole process was very streamline and it was a pleasure to work with them. Highly recommend!
Ruth Corney- Ashfield Event Experiences
It was great working with the Wallace Travel Group team from the very start of our project. They are friendly, proactive, and extremely knowledgeable. Onsite we came together as one big team and dealt with any challenges calmly and with good humour.
Emma Willis- BCD Events
It is difficult to start a review or to share any comments without saying THANK YOU!!! Or without saying that they all did an amazing job. Since the very first email, to the last activities night. Wallace DMC and specially Ciara and Janine, they really took care on us and the group. Their customer service and the thoroughness on every small detail, made the difference to exceed my expectations, but most important, the client’s. Their attitude and support through the entire program made the event run according to the plan. Their expertise and well known of the City, made us feel very confident since the beginning. They also proposed tremendous activities, such the walking city tour with a scavenger hunt. This activity was super fun, the client also found it very helpful, because they were looking for a Team Building activity that could be integrated to know the City. We also had three offsite dinners. The restaurants were fantastic, and the cost was pretty decent for a Michelin star restaurants, it was a massive surprise. We also faced an inconvenience with one of the attendees, and their responsiveness to the situation and knowledge of the City and ER services, helped us to solve the situation. If they wouldn’t be there, I don’t know how would we walked through it. Again, thank you for all your hard work, your professionalism and your attitude. You can be sure that we will go back to Dublin, and I will of course contact Wallace DMC!!!
Fernando Amieva - AMEX Global Business Travel
We are delighted to confirm that we have been working with Wallace Travel Group on multiple successful MICE programs here at The Europe Hotel & Resort and we count ourselves very lucky to have them as close DMC partner for at least 10 years. We would herewith like to sincerely thank all the team of Wallace Travel Group for all their support they have showed us over the past number of years and express our gratitude for their continued partnership with us. We look forward to working together for multiple years to come. Should any additional information be helpful we would be more than happy to provide any further details with regards to our collaboraton.
David Cronin- Killarney Hotels Collection
Adare Manor has a long-standing working relationship with Wallace Travel Group . Wallace Travel Group are a key DMC in the MICE industry in Ireland and it is always a pleasure working & collaborating with the team.
Liz Godfrey- Adare Manor
Elina, I wanted to send you and your team a big Thank You! Our Strategic Partners’ Roundtable Program in Ireland was fabulous. I had been documenting all the glowing reviews from our clients who are raving! You had every detail covered and anticipated our every need. From the ground transportation to the daytime activities, and our glorious and fun evening functions could not have gone better. Our guests who have attended past events are saying that this is our best one ever! Thank you for your logistical expertise in helping us have a great program. Our guests appreciated having everything flow so smoothly and I appreciate working with top notch professionals.
RBC
All the above are following our Virtual Ireland Event. At the event the attendees learned what Ireland has to offer as a MICE destination. They met with suppliers and enjoyed a fully immersive quiz, while getting to know Ireland a little better! The quiz winners had an amazing price to have their caricature drawn and where so happy with the results!
BCD M&E Virtual Ireland Event attendees.
Hello Roisín, Elina, Mike and the whole team at WTG THANK YOU! You guys did an amazing job for us again this year – we threw so much at you and you never once said no to a request. Your pre-work was exceptional – you responded quickly to all requests and ensured we had everything we needed, when it was needed. Everything ran seamlessly onsite – the dinners received great feedback, the many transfers all ran smoothly – in spite of the road closures. Your work pre-meeting to ensure that the road closures would have minimal impact on us was second to none – we really appreciated the time you took to speak to local Gardai, etc. on our behalf. And quite apart from the fact that you have now done an amazing job for us 2 years running, you are an absolute delight to work with – you are friendly, approachable and hard working – all of which help us get this massive meeting done successfully. We very much hope we get the chance to work with you all again in the future as we know you will deliver at 110% for us. Many, many thanks
Kirsty Elderfield, Rebecca Collier & Lara El Deweiny, Parexel Meeting Services
All the above are following our Virtual Ireland Event. At the event the attendees learned what Ireland has to offer as a MICE destination. They met with suppliers and enjoyed a fully immersive quiz, while getting to know Ireland a little better! The quiz winners had an amazing price to have their caricature drawn and where so happy with the results!
BCD M&E Virtual Ireland Event Attendees
The trip was a HUGE success and I’ve received nothing but positive feedback from the attendees and leadership! One the attendees said it was a truly amazing trip and was absolutely fabulous. It was a complex program that moved fast through 3 locations in 3 nights so of course I was a bit nervous about execution but Derek your team on the ground did a wonderful job and didn’t miss a beat! Thank you to you for putting together a fantastic itinerary and then another one after the agenda had changed. Your recommendation on hotels were on point as well as activities and gave the attendees a full Ireland experience. I wouldn’t hesitate to recommend Wallace Travel to my colleagues or any one in our industry. Many thanks to you Derek and your team! I hope we get the chance to work together again.
Amber Marie Ranta- Boston Scientific
"Good morning Derek Can I please pass on my very grateful thanks to you and the team for such a fantastic and impressive service experienced last week.Everything you and your team did for us surpassed all expectations, and the friendliness and professionalism was apparent throughout. I will have no hesitation whatsoever in recommending the Wallace Travel Group to colleagues and clients alike. It was really lovely meeting you and I enjoyed our chats over dinner – wine and food superb , thank you! I look forward to the opportunity of working with you and bringing you future business.Every good wish to you and your team and a massive thank you once again!" Many, many thanks
Diana White- Helmsbriscoe
We used Wallace Travel group for a very large and extremely complex event in September 2018 – they looked after various offsite dinners for us as well as airport transfers, meeting transfers and hostess assistance. It was a big programme with lots of challenges and they handled everything brilliantly. The team was friendly and approachable and never said no to anything – they really were a pleasure to work with. The pre-planning worked very well with prompt and detailed responses, and onsite they went above and beyond – especially on the days of the storms that grounded flights carrying 400+ of our attendees into Dublin. They truly worked with us, and made our jobs much easier for all their hard work. A big thank you to our main contacts – Roisin Carolan and Elina Pranevska!
Pharmaceutical Client- confidential
Thank you Mike O’Shaughnessy for the fabulous programs we just operated with Wallace Travel Group in Ireland. There was a lot of “action” in these programs with two programs in Dublin and a buyout of Dromoland Castle. The logistics involved multiple movements, activities and evening events. Wallace executed the program flawlessly. Your connections in Ireland made a huge difference in the operation of the program. Thank you for your attention to detail and your commitment to the program. And all of this while keeping it fun throughout. My team and I thoroughly enjoyed working with you and Wallace Travel. "I look forward to the next program with Wallace Travel Group!
Jeanie Docherty Seehof, Docherty Incentives & Meetings
We want to take a moment not only to say a great big THANK YOU! But also to show our Gratitude to you both for helping us make this program such a great success! Derek from the very first “cheeky email” you sent to me when I was on the fence and discussing future locations for NL, it has been a work of art. The consideration, design, pushing back and forth to get it just right, negotiations and then the final execution – Magnificent!!! And…. We had some fun along the way. We have become great working partners over the last 9 years and I would recommend your company to any planner who would be considering using your services. Send them my way and use this testimonial. Your guides are the best of the best! Our folks just loved them. They were efficient, kind, intelligent and dedicated to our group. The execution harmony was grand from the walking tour (thanks Laura), to Guinness and entertainment, to the free dinners, the train movement, luggage truck, The Europe Hotel, Jarvey’s, to the Gap of Dunloe, Ring of Kerry and finally the Muckross Farms…… just awesome. We make a great team. I would say that is an A++ Thank you from the bottom of my heart for your support. You guys are simply the Best!!! Lots of love and thanks. Until next time…
Peggy Cunningham, Afflink
Just wanted to say a HUGE thank you to your team and of course you. You have pulled this out of the bag in 2 weeks and the transfers and dinners were brilliant, the client is really happy 😊 All of the drivers were brilliant, their service was top notch, well presented, on time and reliable. Big thanks to all of the drivers, however special shout out to Terry, Martin and Gabriel who were extra helpful and so kind to us and our delegates. We honestly couldn’t thank them enough, our delegates had a brilliant experience and a big part of that was down to you guys. Huge thank you also to Pauline who managed all the changes, I know how frustrating it was at some points, so wanted to recognise the team behind the scenes. The groups also had a brilliant time at all of the restaurants, it is down to your expertise and relationships with the restaurants that made these such as success. All hosts were also brilliant, very professional and welcoming! The arrival and transfers days were smooth and slick, couldn’t have asked for a better team. Also, a big shout out to Nigel who we saw the most throughout the week. So proactive and eager to help, Jordan was so thankful for his support, he is brilliant. Please pass on our gratitude to all of the hosts. Lastly thank you to yourself, you picked this project up and ran with it! It has been an absolute pleasure working with you, you are so reliable and knowledgably, I knew we were in safe hands. Thank you also for working some of your weekend, I hope you have an interrupted one this weekend. It has been a pleasure and fingers crossed I am able to work with you again. If Strata do more events in Irelands, I will certainly be recommending you.
Jessica Higgs- Strata Create
Sinéad, Aaron & Ciara, On behalf of the CommScope & Wesco Anixter team, I would like to thank you and your teams for your tremendous support for yesterday’s corporate day. The day was a resounding success with of our clients having a fantastic experience and the weather couldn’t have been better !! All of the golfers were raving about the course which was in immaculate condition and the set up and support of the golf staff was fantastic. The non golfers also had a wonderful day with the archery & shooting and it was aided with the buggy transport to the Druids Acres! Closing off with the putting competition added to the fun for our clients and went down very well. With regard to the BBQ, the food was really outstanding and to an amazing standard which everyone really enjoyed. A big thank you to Conor and the restaurant staff for looking after us so well. Thank you all for your outstanding professional support in the lead-up and throughout the event, without your support this would not have happened. We will definitely be back for our 2024 Corporate Day!
Adrian Hayes- Commscope EMEA Ltd
We are delighted to confirm that we have a long-established relationship with Wallace Travel Group. They are highly professional and deliver an excellent service. If you have any queries or require any additional information, please do not hesitate to contact us.
Fiona Gielty- Dromoland Castle
I just wanted to write and say a massive thank you for all your help on our event last week, the group were very happy. I would not hesitate to use your services again and have let other industry colleagues about how good your service is.
Hatch Events
I would highly recommend using Wallace Travel Group as the travel provider for any upcoming events in Ireland. The team were incredible to work with, supporting 150 delegates travelling from all over the world to visit Dublin for a conference. As part of the booking they organised airport and ground transfers, evening dinners, entertainment and hosts for hospitality desks, coaches and tours. The team are very knowledgeable and took the time to understand the event, the purpose, the types of attendees, to help steer the event planning and onsite operations to ensure the event was a big success. They were flexible and supportive with any challenges that arose during planning and onsite at the event, and worked closely with us to ensure these were overcome. It was a pleasure to work with them and look forward to working with them on the next one. Thank you WTG!
Laura Hopkins, BCD Meetings & Events
Dear Mike and Team, Thank you for a great fun event – really enjoyed it!
Alison
Thank you so much for sending the caricature, I love it and it’s really made me smile. Thank you for a great virtual event last week, it was a lot of fun and it was good to meet you all.
Emma
Hi Mike, Thank you for your email and just refamiliarizing us with what DMC services that WTG can offer us. We had a great time and thoroughly enjoyed the madness – one of the best virtual DMC sessions I’ve joined and I’m not being biased just because you helped us win! Thanks once again and look forward to working with you in the not too distant future!
Abi
“The team WTG did a fantastic job. Elina and Mike were collaborative and gave us lots of information so that we could execute a flawless event for our clients. This is a challenge given that we had multiple guests across Canada in various time zones and provinces, yet this team set the virtual experience with its live elements up for success. John, who delivered the program to the guests virtually, was well prepared and engaging while the technical aspects were seamless and supported the experience. Well done, everyone!”
Canadian Client, following a virtual whiskey tasting
"I ran the pre-program with my colleague Michael delivering onsite in Belfast. From my perspective the team were great, they put together a great ground programme and demonstrated true Irish Hospitality. A joy to work with Louise so a huge thank you for her hard work and diligence in what is an extremely busy time of year for us, it was great to be able to put our trust in the ground partner. Michael has given the below feedback ‘On-site the DMC and guide were fantastic. Dee is a unique character and has a personality that the guests instantly feel calm and enthralled by everything she says. She has the knowledge whilst equally being entertaining. The DMC were excellent, constantly being on top of what was coming up later that day and ensuring that suppliers had full knowledge of when we’re arriving, what the guests/client was expecting and how they could ensure that the event was success. I could not fault the DMC as they always had a back-up plan should any of the itinerary have not been available for circumstances out of our control (the windy weather!!!)’ So all round you can see, we were very happy with their service and will be recommending them to any friends/colleagues in the industry."
BI Worldwide
Ireland was an inspirational location for our annual sales conference. The country combines old-world charm and hospitality with a state-of-art infrastructure that's second to none. Our sales team thoroughly enjoyed getting a taste of Ireland's rich history and culture, while learning and bonding with colleagues and partners. Ireland surpassed all our expectations in terms of helping us deliver a world-class event within budget.
Mike Tuchen, CEO Talend
I am delighted to provide some feedback on the recent incentive programs Harvey Building Products had in Ireland. Having been on all 89 Harvey trip programs over 42 years I have seen a lot of great travel experiences and this one ranks right up there with the best. The program included 235 participants split between two stays at the Shelbourne Hotel in Dublin with a buyout of the Dromoland Castle in between. These two five star facilities provided us with exceptional physical facilities, the finest dining one could imagine and a level of service that is as good as it gets. And of course the variety of touring opportunities that we were able to offer was wonderful. Between the many treasures in Dublin, the great golf courses, the Cliffs of Moher, Gap of Dunloe, Kilkenny and many other treats, there was something for every interest. Having said all that, it is still the warmth and energy of the Irish people that made the country so comfortable yet exciting for our people. The Irish people certainly lived up to their reputation for being the friendliest people in the world. I do want to give enormous credit to our travel partner, Docherty Incentives and Meetings, and our DMC, Wallace Travel Group. Together they gave us the local knowledge and creative spark that resulted in a program that was a very special treat for each of our guests. In the end, we judge a trip program by the effect it has on our customer’s loyalty in choosing their source for building materials. Judging from the comments from our customers, there is no doubt that our Ireland program has significantly strengthened their sense of loyalty and commitment for our products.
Harvey Building Products
We organised a corporate incentive trip to Dublin in January 2024 for one of our clients, with Wallace Travel as our chosen local and on-site partner to design and deliver the programme together. The aim of the group was fun and reward, and Wallace completely nailed the brief and on-site delivery. The client was thrilled with how fun a time everyone had. From my perspective, Ciara, Roisin and the team at Wallace Travel were a pleasure to deal with. Nothing was too much trouble, no detail to small to discuss and confirm, and they were flexible with different requests as well as friendly, understanding and accommodating for any potential issues. From start to finish, all the way until after the group were travelling onwards, the team were ultimately professional. Ciara checked in the next day to make sure everyone had made it home safely and was monitoring their onward journey that evening, despite her remit having ‘finished’ upon checking everyone in to get home. She also understood and adapted the brief to the group, making sure it was a good enough mix of fun and high-end experiences. Ciara took an interest in understanding the group in advance, which goes a long way to then make sure the whole experience is delivered well on-site. Thanks again Wallace Travel, would not hesitate to recommend you and work with you in future.
Laura Chappell, The Specialist Company
Wallace Travel Group is an outstanding Destination Management Company. Partnering with them for my group's incentive program in Ireland greatly enhanced the attendees' experience. We were fortunate to work with Kim Thomas, who is truly exceptional. From the outset, her communication, attention to detail, and extensive knowledge were apparent. Planning with her was one of the best experiences I've had with a DMC. Kim was involved from start to finish and served as the on-site project manager during the event. Her problem-solving skills, logistical expertise, and award-winning personality significantly elevated the program and made it unforgettable. Wallace Travel Group also sourced exceptional entertainment, gifts, décor, tours, and the best tour guide, demonstrating their extensive network of top-tier vendors. Thanks to this fabulous experience, I have complete confidence in working with Wallace Travel Group for future programs. I wholeheartedly recommend them to anyone seeking exceptional service and professionalism.
Buffy Lyle- Stevenson International
Working with the Wallace Group made my job a breeze! The planning team helped me select a varied golf, entertainment and dining agenda which was flawlessly executed - twice - to accommodate two back to back trips with 72 participants. The guides anticipated all our needs and managed to pivot when the weather decided not to cooperate. I was extremely happy with everyone who worked on our program and they made our trip a huge success. I highly recommend Wallace Travel Group!
Donna Hoffman, Women on Course Founder
We have enjoyed a long and successful partnership with Wallace Travel. Over the years, our collaboration has been marked by their commitment to excellence and their dedication to delivering outstanding services. Wallace Travel has consistently demonstrated a high level of professionalism, reliability, and attention to detail, making them a valuable partner in our industry.
Arune Jaraite- The Shelbourne, Dublin
Hi Elina!! On behalf of everyone at State Auto and One10, thank you for all your work to bring the State Auto Pinnacle Club program to life (finally!!). It was a long road to program operation, but well worth it. And I know I kept you hopping all the way until the end. I appreciate all your time and effort you all put towards every single detail of this program – transportation, activities, activities, activities, décor, florals, and entertainment! I’m sure there are things I am unaware of that you did for us; and I want you to know that I take nothing for granted and appreciate ALL that you all did. I truly love our partnership – it’s like working with friends, and that means the world to me! You and your team is the best and do an amazing job!! I hope to work with you again sooner than later!!
Tracy Spanier- One 10 Marketing
WOW! I want to give a big THANK YOU to Wallace Travel Group for their work on our group in June. The professionalism of every single team member made this trip perfect from beginning to end. Even before the trip, every email was answered promptly, every call returned and I was kept up to date on any changes or updates. Honestly, I cannot say enough. Thank you for being a wonderful partner for our Incentive travel program to Ireland. I would not use anyone else!
Pennie S Terrell- Cornerstone Travel Group
Hi Mike and Elina, Thank you so much for organising such a fun session with the team on Thursday! Great to hear more about Ireland as a destination and the stunning hotels there. The Ireland game was really good fun, and the breakout rooms worked well to facilitate the group sessions. We had a great turn out, I think 18 event planners on the call, and some even joined us out of their office hours as they were so keen to get involved. So a huge thank you to bringing some virtual fun to us all. We can’t wait to see you all in person!
Laura
It was great to learn more about the Wallace Travel Group and I really enjoyed the fun activity that you prepared for us – thank you so much! I look forward to working with you soon.
Silvia
We considered adding an Ireland program to our lineup of trips for a number of years. During that time we worked with several DMCs trying to find the right fit for our guests and a program that would be unique and one we’d be proud to offer. Unfortunately, most of the proposals lacked creativity. Finally Wallace Travel Group came to our rescue, putting together exactly the type of program we were looking for. They listened, were patient with our many questions and requests, were always quick to respond, and most importantly in the end delivered an exceptional product. We will definitely use them again and would highly recommend them. Thank you Roisin & Mike and the entire Wallace team for all you did to make our first Brand g Vacations trip to Ireland a huge success!
Jeff Gundvaldson, CEO, Brand g Vacations
Elina, thank you so very much for everything you have done to make this program a BIG success. I am truly grateful. I enjoyed working with you and look forward to the next time.
Susan Robertson, Docherty Incentives & Meetings
Working with Wallace Travel Group has been an absolute delight. Our Project Leader, Louise had such a great disposition, but also her prompt responses and detailed working agendas assisted me in understanding every element of our large program. It was so easy to work with Louise during the program planning, she displayed confidence, true professionalism and availability! During our program operation, we were surprised by an unseasonable snow storm, we had to quickly change our touring day for 300+ people with only a moment’s notice and Louise made that process seamless for our attendees. The relationships Wallace has established with various different vendors in and around Dublin provided our group the ability to have the ideal Ireland trip despite the challenging weather. When dealing with an epic amount of luggage, Louise was unfailing in her plan to move the luggage to the airport without concerning the attendees. If you are considering taking a group to Ireland, you must look no further than Wallace Travel Group. Their tight team of industry experts will produce a journey to remember!​
Jill Davis- Enigma Marketing
We visited Dublin March 31-April 2, 2017 with a group of 31. I would like to take this opportunity to praise and say thank you for the excellent planning and programming of Lydia Toal and Roisin Carolan. In addition to this I also would like to commend Zekiye Yegenoglu for getting involved and assisting our group from the beginning and finishing with excellence. We were very glad to do business with you. Looking forward to doing business again. I wish you every success.
Burhanettin Dede, COMET Kongré Organizasyon Turizm
We had a great program in Dublin last month, and the attendees were all very happy with everything. We owe a lot of the success to you and your team! I wanted to compliment Colin, the DJ we had at both events — he was extremely professional, easy to communicate with, and read the group really well. The awards dinner was one of the best the group has had, due in large part to Colin’s music choices and energy. I would highly recommend him to any future group! Thanks again Roisin! We likely have another group coming back in 2017 and will definitely be in touch with you all about it.
Laura Urso- AVEC Events
Dear Roisin, Just wanted to express you our gratitude for taking care of all our demands always with a smile and professionalism. When organising this type of events out of your country is very important to count on a reliable partner who can be your eyes and your ears in the country. In this sense, both my colleagues and I agree that we took the right decision when decided to ask Wallace Travel Group to organise all the logistics and event support in Dublin...It is worth saying that service provided was excellent. I wish you a good summer holidays and hope to have the chance to work with you and Mike again in the future.
Sara Peces- HIPRA

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