"I ran the pre-program with my colleague Michael delivering onsite in Belfast. From my perspective the team were great, they put together a great ground programme and demonstrated true Irish Hospitality. A joy to work with Louise so a huge thank you for her hard work and diligence in what is an extremely busy time of year for us, it was great to be able to put our trust in the ground partner.
Michael has given the below feedback
‘On-site the DMC and guide were fantastic. Dee is a unique character and has a personality that the guests instantly feel calm and enthralled by everything she says. She has the knowledge whilst equally being entertaining.
The DMC were excellent, constantly being on top of what was coming up later that day and ensuring that suppliers had full knowledge of when we’re arriving, what the guests/client was expecting and how they could ensure that the event was success. I could not fault the DMC as they always had a back-up plan should any of the itinerary have not been available for circumstances out of our control (the windy weather!!!)’
So all round you can see, we were very happy with their service and will be recommending them to any friends/colleagues in the industry."
"Good morning Derek
Can I please pass on my very grateful thanks to you and the team for such a fantastic and impressive service experienced last week.Everything you and your team did for us surpassed all expectations, and the friendliness and professionalism was apparent throughout. I will have no hesitation whatsoever in recommending the Wallace Travel Group to colleagues and clients alike. It was really lovely meeting you and I enjoyed our chats over dinner – wine and food superb , thank you! I look forward to the opportunity of working with you and bringing you future business.Every good wish to you and your team and a massive thank you once again!"
Diana White, Helmsbriscoe
"We used Wallace Travel group for a very large and extremely complex event in September 2018 – they looked after various offsite dinners for us as well as airport transfers, meeting transfers and hostess assistance. It was a big programme with lots of challenges and they handled everything brilliantly. The team was friendly and approachable and never said no to anything – they really were a pleasure to work with. The pre-planning worked very well with prompt and detailed responses, and onsite they went above and beyond – especially on the days of the storms that grounded flights carrying 400+ of our attendees into Dublin. They truly worked with us, and made our jobs much easier for all their hard work. A big thank you to our main contacts – Roisin Carolan and Elina Pranevska!"
Pharaceutical Client (confidential0
"Ireland was an inspirational location for our annual sales conference. The country combines old-world charm and hospitality with a state-of-art infrastructure that's second to none.
Our sales team thoroughly enjoyed getting a taste of Ireland's rich history and culture, while learning and bonding with colleagues and partners.
Ireland surpassed all our expectations in terms of helping us deliver a world-class event within budget."
Mike Tuchen, CEO Talend
"Working with Wallace Travel Group has been an absolute delight. Our Project Leader, Louise had such a great disposition, but also her prompt responses and detailed working agendas assisted me in understanding every element of our large program. It was so easy to work with Louise during the program planning, she displayed confidence, true professionalism and availability! During our program operation, we were surprised by an unseasonable snow storm, we had to quickly change our touring day for 300+ people with only a moment’s notice and Louise made that process seamless for our attendees. The relationships Wallace has established with various different vendors in and around Dublin provided our group the ability to have the ideal Ireland trip despite the challenging weather. When dealing with an epic amount of luggage, Louise was unfailing in her plan to move the luggage to the airport without concerning the attendees. If you are considering taking a group to Ireland, you must look no further than Wallace Travel Group. Their tight team of industry experts will produce a journey to remember!"
Jill Davis, Enigma Marketing
"Dear Wallace Travel,
We visited Dublin March 31-April 2, 2017 with a group of 31. I would like to take this opportunity to praise and say thank you for the excellent planning and programming of Lydia Toal and Roisin Carolan. In addition to this I also would like to commend Zekiye Yegenoglu for getting involved and assisting our group from the beginning and finishing with excellence.
We were very glad to do business with you. Looking forward to doing business again. I wish you every success.
Burhanettin Dede, President, COMET Kongré Organizasyon Turizm.
"Hi Roisin! Hope all is well with you :)
We had a great program in Dublin last month, and the attendees were all very happy with everything. We owe a lot of the success to you and your team!
I wanted to compliment Colin, the DJ we had at both events — he was extremely professional, easy to communicate with, and read the group really well. The awards dinner was one of the best the group has had, due in large part to Colin’s music choices and energy. I would highly recommend him to any future group!
Thanks again Roisin! We likely have another group coming back in 2017 and will definitely be in touch with you all about it.
Laura Urso, Avec Events
"Dear Roisin, Just wanted to express you our gratitude for taking care of all our demands always with a smile and professionalism. When organising this type of events out of your country is very important to count on a reliable partner who can be your eyes and your ears in the country. In this sense, both my colleagues and I agree that we took the right decision when decided to ask Wallace Travel Group to organise all the logistics and event support in Dublin...It is worth saying that service provided was excellent.
I wish you a good summer holidays and hope to have the chance to work with you and Mike again in the future."
Sara Peces, HIPRA
"I am delighted to provide some feedback on the recent incentive programs Harvey Building Products had in Ireland. Having been on all 89 Harvey trip programs over 42 years I have seen a lot of great travel experiences and this one ranks right up there with the best.
The program included 235 participants split between two stays at the Shelbourne Hotel in Dublin with a buyout of the Dromoland Castle in between. These two five star facilities provided us with exceptional physical facilities, the finest dining one could imagine and a level of service that is as good as it gets. And of course the variety of touring opportunities that we were able to offer was wonderful. Between the many treasures in Dublin, the great golf courses, the Cliffs of Moher, Gap of Dunloe, Kilkenny and many other treats, there was something for every interest.
Having said all that, it is still the warmth and energy of the Irish people that made the country so comfortable yet exciting for our people. The Irish people certainly lived up to their reputation for being the friendliest people in the world.
I do want to give enormous credit to our travel partner, Docherty Incentives and Meetings, and our DMC, Wallace Travel Group. Together they gave us the local knowledge and creative spark that resulted in a program that was a very special treat for each of our guests.
In the end, we judge a trip program by the effect it has on our customer’s loyalty in choosing their source for building materials. Judging from the comments from our customers, there is no doubt that our Ireland program has significantly strengthened their sense of loyalty and commitment for our products."
Harvey Building Products
"Thank you Mike O’Shaughnessy for the fabulous programs we just operated with Wallace Travel Group in Ireland. There was a lot of “action” in these programs with two programs in Dublin and a buyout of Dromoland Castle. The logistics involved multiple movements, activities and evening events. Wallace executed the program flawlessly. Your connections in Ireland made a huge difference in the operation of the program. Thank you for your attention to detail and your commitment to the program. And all of this while keeping it fun throughout. My team and I thoroughly enjoyed working with you and Wallace Travel. "I look forward to the next program with Wallace Travel Group!"
Jeanie Docherty Seehof, Docherty Incentives & Meetings
"Derek and Mike:
We want to take a moment not only to say a great big THANK YOU! But also to show our Gratitude to you both for helping us make this program such a great success!
Derek from the very first “cheeky email” you sent to me when I was on the fence and discussing future locations for NL, it has been a work of art. The consideration, design, pushing back and forth to get it just right, negotiations and then the final execution – Magnificent!!!
And…. We had some fun along the way. We have become great working partners over the last 9 years and I would recommend your company to any planner who would be considering using your services. Send them my way and use this testimonial.
Your guides are the best of the best! Our folks just loved them. They were efficient, kind, intelligent and dedicated to our group. The execution harmony was grand from the walking tour (thanks Laura), to Guinness and entertainment, to the free dinners, the train movement, luggage truck, The Europe Hotel, Jarvey’s, to the Gap of Dunloe, Ring of Kerry and finally the Muckross Farms…… just awesome. We make a great team. I would say that is an A++
Thank you from the bottom of my heart for your support. You guys are simply the Best!!! Lots of love and thanks. Until next time…"
Peggy Cunningham, AFFLINK, LLC
"Hi Lydia,Thank you for all of your help and assistance with our group’s visit to Ireland. My students and I thoroughly enjoyed our visit and the amazing sites were able to see during our stay. I extended my time in Ireland after the students returned to the U.S. and really enjoyed the beautiful Emerald Isle. I hope my students and I are able to return to Ireland sometime in the somewhat near future. Thank you again for all of your help as the trip went incredibly smooth."
Brian J. Pearson, Ph.D., Assistant Professor—Landscape, Ornamental, and Protected Crop Management, University of Florida
Dear Lydia, I would like to say thank you VERY MUCH! My clients was a very satisfied. Everything was perfect, accommodation, transfers, tours and guide. So, thank you very much for perfect cooperation with you!
Sylvie Mazalová , Air Marine
"Our event went very well so thankyou very much for helping with the transfer logistics…please also pass on my thanks to the drivers.
Emma Shore, Kerry Foods
As the leading DMC in Ireland, we create many different types of events from Incentive Travel in Ireland, to Conferences & Meetings so, please read what our clients have to say about working with Wallace Travel Group and why we're the leading DMC in Ireland.
" We have worked with Wallace Travel Group in Dublin on an event in November 2015 and found the experience very efficient and professional. The clients thoroughly enjoyed their stay in Ireland and were delighted with the service provided by Wallace Travel Group."
Aneta Keprtova, Thomas Cook
"Greetings Roisin, I wanted to thank you for giving us Laura for the Yamaha program. She is amazing and she really took great care of our group. Yamaha was very, very happy...THANK YOU again for such excellent service!"
Cheryl Cagle, Além International Management Inc.
"Hi Laura, Thank you for all the arrangements.Everybody enjoyed the trip so much. Claire, the guide has been wonderful and I thank you again."
Mary Spyrou, Honeywell Travel
"Dear Derek, Laura and Roisin, A very big thank you to all of you for all your help in arranging and coordinating the transportation for our group in Dublin. All transportation went very smoothly and was perfectly executed."
Jacky Bieri, PMI
"Dear Laura, Group is back and they very, very, very satisfied with all services of your company The restaurants, the guide and the excursions were perfect. I thank you again for your good services and your perfect organization of the group. I wish you an nice week and all the best. Looking forward to have also in the future groups to organize. Kind regard from Vienne"
Renate Postl, Ruefa | Wo Träume Urlaub werden
"Just a quick mail to inform you, that the group had a fantastic stay in Dublin, they really enjoyed it :-)"
Peter Hermod, EventCom, April 2015
"Thanks to a lucky coincidence we got to know Roisin from Wallace Travel at the right moment in Berlin.
It was a great pleasure to work with your entire lovely and pleasant team. Everything was organized perfect and just in time.
Also a million thanks to Laura who had everything under control and didn’t lose her very charming and funny nature despite the freezing cold.
Twilight Events Deutschland GmbH would always choose Wallace Travel again as a trusted partner and will always be happy to recommend Wallace Travel."
Christiane von Saldern, Twilight Events Dtl. GmbH
"We’ve worked with Derek and Roisin two years running now and the service Wallace have provided has been excellent. Roisin has travelled with us for both our corporate trips and her expertise and professionalism meant that everything ran smoothly from start to finish.
All our requirements were met with minimal hassle and I would have no hesitation working with Roisin and Wallace Travel Group again."
Danielle Dunphy & Aisling Kennedy, Saongroup.com
"A big "Thank you" for inviting me on your familiarization trip to Ireland. Looking back what a fantastic time, both truly educational and marvellously entertaining.
Loved everything I saw, experienced, slept in, ate, drank, just a perfect combination of hotels, venues, restaurants and an impressive overview of what Ireland has to offer.
Please pass on my thanks to Derek Wallace and Mike from Wallace Travel, their expertise and professionalism were in full view during our entire stay from Coach Drivers, Tour Guides, Hotel, Restaurant and venue hosts. Little wonder Ireland is known for his hospitality and charm."
Jennifer Sloan, Meridican
" I just wanted to thank you again for arranging one of the most interesting and informative Fam trips I've been on. It was a great adventure and I learned a lot! I can't wait to sell Ireland to our clients especially now that I have experienced it first hand. I know they will get the very best treatment with Wallace Travel and that is so reassuring! Again, thank you so much for your hard work and all the organizing that went into it. It was terrific to spend time with you again and the group you pulled together was so much fun!"
Marilyn Watson, Lorandus
"I have no words to express what a pleasure it was meeting you and being hosted by the Wallace Travel Group. You are a PRO. Spectacular all the way.
It is always refreshing to meet such professionals who are masters at their art. It is one of the bonuses of being in this crazy and demanding business.
Thank you for organizing such a fantastic program. I loved Ireland in so many ways, and look forward to sending potential clients to your beautiful country. I am already talking it up :)"
Francine Prud'homme, TTI Voyages/Travel
"We have been working with Wallace Travel Group for the last 3 years. The performance has been outstanding and all our requirements have been met. Only positive response from our clients and that’s why we will continue to use Wallace Travel group as our preferred DMC In Ireland."
Christian Lysemose, Eventcom
"Roisin, what a fabulous time even the weather was perfect. I was great to reunite with the family and then travel
for the next 6 days. Our driver and guide did an outstanding job, I could not have asked for anyone better. He was more like family and added so very much to our journey. Thanks for helping with the plans."
Patrick Kenny & Family
"Laura, Thank You sooooo much for all your help. I couldn’t have done it without you. I have been on a lot of trips in my 25 years plus with Nike and this by far has been the best. Thanks for always being available. All my best."
Tracy Jett, Nike
"Laura, thank you for all your help with our offsite. Everyone had a great time and we couldn't have done that without you. Also, a big thank you for all the suggestions and help with our personal vacation."
Melissa Meier, Nike Golf
"It is our distinct pleasure to take this opportunity to commend you (Laura) and the entire staff at Wallace Travel Group for your commitment and hard work to ensure that our events in Dublin were a resounding success!
Arrangements were superb and your patience and understanding with all our special requirements and changes were fantastic. Your creativity & professionalism helped create a lasting impression which we believe will be a great memory for every participant.
We could rely on you 100% to get everything done so that we could focus on the rest of the event.
We wish you and your entire team continued success and congratulate you once again on an outstanding job!"
ppa. Karl Werner Rinker i. A. Sarah Lobke, LVM Versicherung (Four back to back incentives groups of 300 guests)
"Laura, thank you for all your assistance with the Tennant Group. The program was a huge success & they loved Dublin! It was wonderful working with you and Wallace Travel Group! Take care and thanks again, Melissa & Jessica"
Melissa Deleon & Jessica Marsh, Motivation Through Incentives
"Thank you so much Derek!! I'm so appreciative. The group had an unbelievable trip and it's all due to the hard work and effort that went into it, thanks to you and your team, Lorraine and Adrian. It was a total success and I'm beyond grateful.
I heard from several attendees that Denise is "incredible". Lucky you to have such a gem on your team. The country tour was a fan favourite so thank you very much for pulling it off! Same goes for Affinity, Anúna, Café en Seine, The Dawson and the BBQ (and all other details I'm missing). You know what you're doing and you do it very well! Keep up the incredible work.
Thank you again for an epic 25th anniversary retreat. Whoo-hoo it went out with a bang!!"
Kendra Daly, Abry Partners
“My personal comments are that it was an absolute pleasure to work with you both. (Roisín Brennan & Laura Harbison) Responses to any queries both pre and post event have been very efficient and professional. I felt the service was so good I was 100% confident in the abilities of Wallace Travel to organise everything onsite brilliantly and efficiently. I felt confident that I never had to worry whether onsite would be anything but great and hearing the comments about the hostesses just reiterated how good the service Wallace Travel provided. Laura, thank you for holding my hand through all the many last minute unusual requests from the client and making everything run very smoothly. I cannot recommend Wallace Travel highly enough and cannot wait to organise another meeting in Ireland just so I can work with one of the most efficient DMC’s I have ever had the pleasure to work with and this was down to you both personally.
Thank you for all of your contributions to a very successful meeting and I really do hope to work with you again in the near future.”
Julie Richardson, Ashfield Meetings & Events on behalf of a pharmaceutical client
"We chose to work with Wallace Travel Group due to their initial prompt and detailed response to our brief. From then onwards they were extremely helpful and catered for our every need. Our programme is detailed and we worked with WTG on a number of aspects including airport and hotel transfers, VIP individual transfers, group dinners and staffing for our event. Every detail was dealt with promptly and professionally and each member of the team who we dealt with could not have done enough for us - they were a great extension to our team. The event was a great success and we look forward to working with WTG again in 2013."
Lucy Humby, Corporate Rewards
Thank you for your and your team’s efforts on behalf of our client for their Ireland Program.
The planning and negotiation with your vendors enabled us to enhance the program with some highly unique and distinctively Irish cuise and entertainment. Our participants will never forget their farewell evening in Luttrellstown with the finale of ANUNA to entertain!
Derek, from the first programme we operated with you in 1998 to today, you have always done what you said you were going to do and have been readily accessible when needed. As you know, we operate incentive travel programs worldwide and take our DMC relationships seriously. Your support and assistance over the years has resulted in WTG becoming a highly valued and trusted supplier to THE PRODUCERS.
Many thanks again for a great program!
Diane Bryson Klempp, Vice President, The Producers, INC
Dear Doris and Derek,
I add my sincere Thanks to you both but especially to Doris for such hard work and dedication to achieve what Leigh and I envisaged for the group - you bought into everything we wanted to give them and left no stone unturned to be sure that everyone had a great and perfectly planned trip. I look forward to working on the next group with you and hope it wont be too long before we are in touch.
Thank you so very much for your care and hard work.
Janet Aldworth, Sure Voyager Travel, SA Home Loans Incentive
"Our client has been very satisfied and we have received compliments for the hotel and the restaurants and for the general organization so many thanks for your precious collaboration!"
Dr. Silvia Premoselli, La Chorus SPA, ECCO Congress Dublin
“Thank you so much for your help with our Annual Conference in Dublin. Our guests enjoyed their time in Dublin and on our post-conference tour to the west of Ireland. It was very reassuring to have the details of our dinners and tours planned out and discussed well in advance, but with the flexibility for last minute changes. Through the entire process, we felt like we had individualized service and that WTG was part of our group. We would recommend Wallace Travel Group to anyone planning an event in Ireland!
Thank you for a wonderful conference.”
Carl Hansen, Abelica Global
For more references please contact Derek@wtg.ie